Important Notice: By accessing the bed365 website or mobile platform, you are deemed to have fully accepted these Terms and Conditions. If you disagree with any term, please do not use the platform.
1 Introduction & Acknowledgement
Bed365 (referred to herein as "we", "the platform", or "bed365") is an online gaming and Sports Betting platform serving users in Bangladesh. These Terms and Conditions ("Terms") govern your use of the bed365 platform and its services.
By registering or using bed365, you confirm that you have read, understood, and agreed to these Terms in full. These Terms constitute a legally binding agreement between you and bed365.
Bed365 reserves the right to amend, supplement, or revoke these Terms and Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the updated Terms. We recommend checking this page regularly.
2 Account Register
To register an account on bed365, you must provide accurate and complete information on the registration form. bed365 reserves the right to close any account created with false information.
- Each person may hold only one account. Creating multiple accounts is strictly prohibited.
- During registration, you must provide your real name, an active mobile number, and a valid email address.
- If your personal information changes, please notify our support team promptly.
- Bed365 may request a copy of your national ID or passport at any time for identity verification.
- Keeping your account password confidential is entirely your responsibility.
If unauthorized access to your account is detected, notify bed365 support immediately. bed365 will not be held responsible for any resulting losses if notification is delayed.
3 Age & Eligibility
Bed365 services are for adults only. Accounts cannot be opened without confirming you are at least 18 years of age.
- During registration, you must confirm that you are at least 18 years of age.
- Bed365 may request age verification documents at any time.
- Registering an account in a minor's name or allowing a minor to use an account is strictly prohibited.
- If a user is found to be a minor, their account will be closed immediately and any deposited funds may be forfeited.
Bed365 may not be accessed from regions where online gaming is prohibited by law. Users are responsible for ensuring that using bed365 is legal in their location.
4 Deposits & Withdrawals
The following financial transaction rules must be strictly followed on bed365.
- Deposits must be made using a payment method registered in your name — bKash, Nagad, or Rocket.
- Depositing through third parties or from someone else's account is strictly prohibited.
- Identity verification (KYC) must be completed before a withdrawal can be processed.
- Withdrawals are typically processed within 15 minutes to 24 hours. Additional time may be required for special verification cases.
- Minimum deposit and withdrawal amounts are subject to change — check the promotions page for the latest information.
- Bed365 may delay any withdrawal for review if a transaction appears unusual or suspicious.
To withdraw a balance that includes bonus funds, the wagering requirements for the relevant bonus must be met. Withdrawals may be partially restricted until the bonus conditions are fulfilled.
5 Bonuses & Promotions
Bed365 offers a variety of bonuses and promotions, each with its own specific terms as listed on the promotions page.
- The welcome bonus applies to new members on their first deposit only.
- Each bonus has a specific wagering multiplier that must be met before the bonus funds can be withdrawn.
- The same person or household may not claim the same bonus more than once.
- If bonus abuse is suspected, bed365 reserves the right to cancel the bonus and investigate the account.
- Cashback offers generally apply once per week and are credited to the account automatically.
- Bed365 reserves the right to modify or discontinue any promotion without prior notice.
6 Betting Rules
There are core rules governing Sports Betting and other gaming activities on bed365.
- Once a bet is confirmed, it cannot be cancelled or amended, except in specific circumstances.
- If incorrect odds are displayed due to a technical error, bed365 reserves the right to void the affected bets.
- If a match is abandoned or postponed, the related bets will be considered void and funds will be refunded.
- Bed365 is not responsible for bet delays caused by connectivity issues during live betting.
- Placing conflicting bets on the same match from different accounts is considered arbitrage and may result in account suspension.
- Maximum bet limits may vary by game or event.
For slots, bingo, and other casino games, each game has its own RTP (Return to Player) rate and rules, which are clearly stated within the game.
7 Prohibited Activities
The following activities are strictly prohibited on bed365 and will result in account closure.
- Opening an account using a fake identity or someone else's identity.
- Money laundering or transactions involving illegal funds.
- Using bots, scripts, or automated software to gain an unfair advantage.
- Exploiting technical vulnerabilities or bugs in the system for financial gain.
- Deceiving or harassing other users.
- Operating multiple accounts from the same household or network.
- Attempting to hack or gain unauthorized access to the bed365 system.
If any of the above activities are proven, all winnings will be voided, the account will be permanently closed, and legal action may be taken where applicable.
8 Account Closure & Suspension
Bed365 reserves the right to suspend or permanently close any account under the following circumstances:
- Breaching these Terms and Conditions.
- Failure to pass identity verification or providing false information.
- Account has been inactive for an extended period (more than 12 months).
- If suspicious financial transactions are detected.
- At the user's own request (self-exclusion).
If an account is closed with a remaining balance, bed365 will process it in accordance with our rules. Balances may be forfeited if the closure is due to a breach of Terms.
Users may also contact support at any time to request account closure.
9 Privacy & Personal Data
Bed365 takes the protection of users' personal data very seriously. Our full Privacy Policy is available in detail on a separate page.
- Information collected during registration is used solely for account management and service delivery.
- Bed365 never sells users' personal information to third parties.
- Information may be shared when required by law or upon request from a regulatory authority.
- All data is protected with SSL encryption.
For more details on privacy, please see our Privacy Policy View Page.
10 Responsible Gaming
Bed365 believes gaming is a form of entertainment and should be enjoyed responsibly.
- Daily, weekly, or monthly deposit limits can be set for each account.
- Using the self-exclusion feature, users can temporarily deactivate their account for a specified period.
- If a user displays signs of problematic gaming behavior, bed365 will advise them to seek professional support.
- Keeping minors under 18 away from gambling is every family's responsibility.
To learn more about Responsible Gaming,
visit our Responsible Gaming View Page.
11 Intellectual Property
All content on the bed365 platform — including logos, designs, text, graphics, software, and other materials — is protected under bed365's intellectual property rights.
- No content from bed365 may be copied, distributed, or used for commercial purposes without prior written permission.
- Viewing or using platform content for personal, non-commercial purposes is permitted.
- Unauthorized use of bed365's trademarks or brand name is strictly prohibited.
12 Limitation of Liability
Bed365 strives to provide reliable service at all times. However, bed365's liability is limited in certain circumstances.
- Bed365 is not liable for losses caused by internet connectivity issues, power outages, or other technical failures.
- Bed365's liability is limited with respect to issues arising from third-party services, such as payment gateways.
- Bed365 is not liable in cases of force majeure events such as natural disasters, government restrictions, or similar circumstances.
- Bed365 will not be held liable for losses resulting from a user's own negligence.
For any technical issues, please contact our 24/7 support team. We will do our best to resolve the problem as quickly as possible.
13 Right to Modify
Bed365 reserves the right to update these Terms and Conditions at any time. Changes will be made following the process below:
- Users will be notified of significant changes via email or an in-platform notification.
- Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
- If you do not agree to the updated terms, you may request to close your account.
The "Last Updated" date shown at the top of this page always reflects the most recent revision.
14 Dispute Resolution
Any dispute arising between bed365 and a user will be addressed through the process outlined below.
- You must first attempt to resolve the issue directly through the support team.
- If the issue cannot be resolved through support, a formal complaint may be submitted to bed365's dispute resolution department.
- Bed365 will endeavor to respond to all complaints within 14 business days of receipt.
- Disputes may also be resolved through a neutral mediator with the consent of both parties.
These Terms and Conditions are governed by international gaming laws and the regulations of bed365's licensing authority.
15 Contact
If you have any questions or comments about these Terms and Conditions, please get in touch with us.
- Support Email: [email protected]
- Live Chat: Available on the website at all times (24/7)
- Language: Bengali support is available
The bed365 support team is available 24/7, every day of the week. We typically respond to live chat queries within minutes.
Thank you for reading these Terms. bed365 is committed to transparency and fairness. We're here for you whenever you need us.